Can I cancel my order?

As soon as you place your order, we’re on it – we know you need it fast! 
Email customer service via

and offer your:Order number & Cancellation request with a picture of the product, if necessary.

• Orders are able to be canceled and refunded before pending or shipping.
• Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. 
• Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be processed immediately. Credit cards may take 3-7 business days to process.
• Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.